Saturday, November 19, 2022

Gopuff launches scheduled deliveries, gifting and in-store pickup

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Rapid grocery deliver startups like Getir, Gopuff and Gorillas, once heralded as the next big thing in on-demand ordering, are running up against logistical challenges that might very well be insurmountable. Even faced with competition and sky-high operating costs, though, they’re taking what steps they can to stick around. Case in point, Gopuff today launched features aimed at eliminating some of the platform’s biggest pain points, like the inability to schedule orders ahead or pick up orders from nearby stockrooms.

Starting today, Gopuff customers can place an order when the Gopuff marketplace closes — the exact hours depend on the market — to have Gopuff deliver the order as soon as it reopens. (Needless to say, this doesn’t apply to locations where Gopuff delivers 24/7.) Alternatively, customers can schedule an order in advance for a specific date and time, similar to most major food delivery apps, or arrange for an order to be picked up where Gopuff offers retail and in-store shopping.

The in-store shopping experience remains rather limited. According to Gopuff, only in BevMo! outlets — recall that Gopuff acquired BevMo!, the alcohol retailer, for $350 million in 2020 — and locations in New York City is shopping in-store an option. Strictly pickup of online orders will be offered at “many” locations, however, Gopuff says (it’s unclear just how many), with the hours mirroring that of in-app ordering.

Gopuff is also introducing gifting, which will allow customers to add gifts to their cart for recipients both on and off the platform. Once they enter the recipient’s address, name and phone number and a gift message, both the gift recipient and the sender will receive a text message confirming a gift order is being prepared. The recipient will also receive SMS alerts when the order is close by, delivered or canceled.

Gopuff didn’t initially respond to TechCrunch’s question about whether gift recipients’ information are retained for marketing or other purposes. Gopuff, like many app-based products and services, collects a broad swath of personal information that it reserves the right to use for ad targeting and promoting its subscription services, as well as sharing with third parties including business partners and “affiliates and subsidiaries.”

In a follow-up email, a Gopuff spokesperson clarified that gift recipient info isn’t retained for use in these ways.

The new features are only available via the latest Gopuff app (version 8.1.0), the company notes, which began rolling out nationwide this morning.

Gopuff has had a rough go of it lately, no pun intended. Originally intending to IPO as soon as mid-2022 after tapping ex-Disney CEO Bob Iger as an advisor and investor, Gopuff this summer pulled out of Spain, one of its markets, to slash costs, and laid off 10% of its global workforce. Further cuts hit Gopuff in October — mainly affecting various customer service departments — as the startup reportedly looked to secure a credit line as high as $300 million to buffet against inflationary headwinds.

Gopuff launches scheduled deliveries, gifting and in-store pickup by Kyle Wiggers originally published on TechCrunch



source https://techcrunch.com/?p=2445349

Friday, November 18, 2022

Elon Musk talked about laying off 75% of employees; he may have just gotten his wish

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When Peter Clowes last updated his LinkedIn profile, he listed his role as “Layoff Survivor” at Twitter. Yet Clowes, a senior software engineer who joined the company in the spring of 2020, is now gone, too. He quit yesterday, dispassionately explaining last night on Twitter that he decided to leave not because to hobble Twitter or because he hates its new owner, Elon Musk, but simply because he no longer had any incentive to stay.

It now appears that a significant percentage of Clowes’s colleagues felt the same way. While they weren’t part of the 50% of Twitter employees who lost their jobs at the end of October in an unprecedented layoff at the social media outfit, as its 3,700 remaining staffers, they were presented with an ultimatum this week by Musk. The choice that he presented to them: commit to a new “extremely hardcore” Twitter, “working long hours at high intensity,” or leave the company with three months of severance pay.

A Hobson’s choice, essentially, Musk was clearly hoping that some percentage of Twitter’s remaining employees — who are expensive and who he had no say in hiring —  would opt to leave the company. In fact, Musk reportedly told investors he might slash 75% of staff before taking over the company, so whether he’s in shock today or celebrating their mass exodus is only something Musk and his inner circle knows.

Certainly, the numbers are stunning to nearly everyone else. The New York Times reported earlier today that based on its sources’ internal estimates, at least 1,200 full-time employees just handed in their figurative key cards. Clowes, in a long series of tweets about his own departure, suggests the number could be even higher. Talking about his own “org,” he writes that “85%+” of his colleagues were laid off in October and that a stunning “80%” of those who remained opted out yesterday.

Indeed, what strikes us, reading Clowes’s explanation about why he left, isn’t that so many people walked out with him. It’s almost more astonishing that 100% of employees didn’t leave, raising questions about who Musk thought would stick around. If he wanted only those employees with no choice but to kill themselves for now, that seems . . . like a flawed business strategy.

Otherwise, if Musk was hoping to hold onto anyone else, one assumes a carrot would have been offered. Instead, as Clowes wrote yesterday, there were only sticks, and lots of them.

Clowes wrote, for example, that left because he “no longer knew what I was staying for. Previously I was staying for the people, the vision, and of course the money (lets all be honest). All of those were radically changed or uncertain.”

Clowes left because had he stayed he “would have been on-call constantly with little support for an indeterminate amount of time on several additional complex systems I had no experience in.”

He left because he saw no upside to Musk’s brash management style, which Clowes suggests he could have tolerated longer if he wasn’t operating wholly in the dark. Instead, by his telling, Musk still hasn’t shared a vision for the platform with employees. “No 5 year plan like at Tesla,” wrote Clowes. “Nothing more than what anyone can see on Twitter. It allegedly is coming for those who stayed, but the ask was blind faith and required signing away the severance offer before seeing it. Pure loyalty test.”

There has been so little communication from the top that rumors and speculation have run rampant, Clowes suggested. Among staffers’ apparent concerns: that not only would Twitter become subscription based but that possibly “adult content: could become a core component of subscription offerings, wrote Clowes. (Underscoring how little insiders have been told, Clowes then referred readers to a Wired story about a Washington Post story about Musk’s reported discussions with employees about monetizing adult content on Twitter.)

Last but not least, wrote Clowes, there was “no retention plan for those that stayed. No clear upside for sticking it through the storm on the horizon. Just ‘trust us’ style verbal promises.”

By yesterday, he was living in a world where his “friends are gone, the vision is murky, there is a storm coming and a no financial upside. What would you do?” he continued. “Would you sacrifice time with your kids over the holidays for vague assurances and the opportunity to make a rich person richer or would you take the out?”

You would take the out, which Musk surely expected.

The question is whether he can build back with who’s left before the whole thing caves in.

Elon Musk talked about laying off 75% of employees; he may have just gotten his wish by Connie Loizos originally published on TechCrunch



source https://techcrunch.com/?p=2445673

Thursday, November 17, 2022

Daily Crunch: Google upgrades Search, Shopping and Maps with more data, AR and accessibility

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Hello! You’ve got one more day of just me before I take a well-deserved Friday off and Kyle fills in, so I have decided to make an extra-large version of Daily Crunch. We hope many of you are hanging out with the cryptocurrency gang down in Miami for TC Sessions: Crypto. As you can see, a few stories have come out of it already and I’m sure there is more to come.

Oh, and if you have 30 minutes of downtime, I think you’ll enjoy Alex’s interview with some corporate comms experts on the ins and outs of working with startups and public companies. Also, check out Haje’s Pitch Deck Teardown of Sateliot, which has a lot going for it, but needs last names for its team members.

Let’s dig into today’s news! — Christine

The TechCrunch Top 3

  • Feature dump: For those of you who love to use Google Maps, Google Search and Google Shopping, boy, does the company have some new features for you. Aisha breaks them down.
  • Putting money where your mouth is: Index Ventures is betting that the economic downturn will inspire the creation of more startups and is putting $300 million on that horse to win, Mike writes.
  • A goal without a plan is just a wish: Mozilla released its “State of Mozilla” report today, and Frederic has a look at how the Firefox maker sees its next chapter.

Startups and VC

More cybersecurity M&A happening here as Ingrid reports that Palo Alto Networks is buying Cider Security in a deal said to be valued at up to $300 million. This is a move that she writes has been rumored for a bit, but now some pieces have fallen into place, including telling investors, that make it more apt to be happening.

Mary Ann spoke with some crypto-focused venture capitalists who told her that they were already proceeding with caution when it came to deploying their funds into cryptocurrency but are now worried that fallout from FTX’s collapse may make it harder to get limited partners on board for future funds.

And we have six more for you:

SaaS startups that ignored VC advice to cut sales and marketing were better off this year

Digital generated image of golden air balloon in shape of dollar sign inflated using pump and flying up on white background.

Image Credits: Andriy Onufriyenko (opens in a new window) / Getty Images

Many VCs advised founders to dial back their sales and marketing outlays to preserve runway this year. And, as it turns out, many VCs have been giving the wrong advice.

According to data from Capchase, a fintech that offers startups nondilutive capital, “companies that didn’t cut spending on sales and marketing were in a better financial and growth position now than those that did when the market started to dip in 2022,” reports Rebecca Szkutak.

Of the 500 companies surveyed, bootstrapped firms showed the strongest growth, said Miguel Fernandez, Capchase’s co-founder and CEO:

“What we have seen in this case, and what is most interesting, is the best companies have actually cut every other cost except sales and marketing.”

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code “DC” for a 15% discount on an annual subscription!

Big Tech Inc.

Please enjoy Brian’s extra-large Actuator newsletter today, where he breaks down Boston’s tech scene, going all over the city, talking to Tye Brady, getting in some work with robotics, and taking “a field trip to some of Boston’s best startups.”

For those of you who like to tweet in threads, Twitter is working on a feature for you that will divide long text into a thread automatically, Ivan reports. This move will reduce the need to break up all of your carefully curated word vomit into 280-character segments.

Meanwhile, over in Binance land, co-founder and CEO Changpeng Zhao, also known as CZ, spoke with Anita this morning at TC Sessions: Crypto, and Romain grabbed some of the highlights, including CZ’s thoughts on FTX: “We were the last straw that broke the camel’s back.” Then Manish pulled out some of CZ’s comments as they relate to Binance’s business viability in India. Namely, there is none.

Today, there are six more we thought you should read:

Daily Crunch: Google upgrades Search, Shopping and Maps with more data, AR and accessibility by Christine Hall originally published on TechCrunch



source https://techcrunch.com/?p=2444899

Monday, November 14, 2022

Daily Crunch: Nigerian startup that stored its ‘day-to-day operational budget’ on FTX announces staff cuts 

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Hello, and welcome to the beginning of another week. As mentioned last Friday, Haje is off scuba diving, leaving the rest of us to pick up the Twitter and FTX pieces. No bother, we are here for you. Mary Ann starts us off by reporting on SoftBank writing down an almost $100 million investment into FTX. And with that, let’s dig in! — Christine

The TechCrunch Top 3

  • This FTX business has wide reach: Tage reports on what happens to a young company that held some assets in FTX and now can’t access them due to, well, you know. In this instance, African web3 startup Nestcoin said it had to lay off employees as a result of not having that access.
  • A true comparison: Now people in Europe can know the joy and wonder that is the Klarna price comparison tool, which Paul writes may just be a “credible alternative to Google and Amazon.”
  • Oops: Bird, a micromobility company, told the Securities and Exchange Commission that it had included unpaid customer rides in its revenue, thus having overstated that particular number for two years. Jaclyn has more.

Startups and VC

At this point, we all expect our data to move pretty quickly, but there is so much of it that it’s still a headache. This is where Quix comes in, Mike writes. The real-time data startup grabbed $12.9 million in Series A funding, not to do this with ksqlDB, Java-based solutions or any of those fancy schmancy SQL-based analytics solutions. Oh no, Quix is developing event-driven applications with Python.

And we have five more for you:

Preparing for fintech’s second decade: 4 moves your firm must make now

Close-Up Of Chess Pieces

Image Credits: Emilija Manevska (opens in a new window) / Getty Images

According to consultant Grant Easterbrook, fintech startups that hope to succeed over the next few years must be prepared to go up against:

  • Major banks and financial service providers with loyalty programs and “super apps.”
  • Emerging DeFi protocols “that can offer financial products that involve real-world assets.”
  • Banking, invoicing, lending, payments, accounting packaged as “embedded financial products.”
  • Multiple countries issuing their own Central Bank Digital Currency (CBDC).

“Your firm will need a very strong value proposition to compete with all four types of competitors,” writes Easterbrook, who shares his ideas for navigating the next decade of fintech in a TC+ guest post.

Two more from the TC+ team:

  • See, Mom? Layoffs can teach us something: The big tech layoffs have not been great, but Natasha M writes that even though we could see more, entrepreneur Nolan Church, who helped lead Carta’s 2020 layoffs as its chief people officer, has some perspective on Twitter’s recent layoffs.
  • If VCs aren’t investing in you, who are they investing in?: That’s what Becca discusses in her latest piece that looks at all the dry powder in the VC world, and why it’s not yet being deployed.

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code “DC” for a 15% discount on an annual subscription!

Big Tech Inc.

And just like that, VLC’s download ban in India was lifted, Manish reports. Nine months ago, the country’s electronics and IT ministry instituted the ban on the popular media playback software, something VLC worked to try to reverse, stating that the ban had been “put into place without any prior notice” and didn’t allow VLC a chance for rebuttal.

Natasha L has more on our favorite social media channel, this time writing that “Twitter is no longer fulfilling key obligations required for it to claim Ireland as its “so-called main establishment under the European Union’s General Data Protection Regulation.” Can’t wait to see where this goes.

And we have five more for you:

Daily Crunch: Nigerian startup that stored its ‘day-to-day operational budget’ on FTX announces staff cuts  by Christine Hall originally published on TechCrunch



source https://techcrunch.com/?p=2442272

Thursday, November 10, 2022

Daily Crunch: Sequoia Capital writes off its $210M investment in crypto exchange FTX

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Tech reporting is a lot of things, but it sure ain’t boring, as the chaos around Twitter, crypto, and layoffs continues. We’re just trying to hang on for dear life to try to make some sense of it all. We think we did a pretty decent job, and here, we’ve got a selection of what’s been happening in the past 24 hours of tech. — Christine and Haje.

The TechCrunch Top 3

  • Another domino falls: It was probably already a fiasco, but Binance deciding to not buy FTX led Sequoia Capital to claim its minority stake in FTX as nothing more than some unrealized gains, Connie reports. Investor letter and everything.
  • Meanwhile, over at our other favorite hot mess: Elon Musk was right when he tweeted that the company would be doing “lots of dumb things.” Darrell reports on one of its latest take-backs (because they seem to accumulate before we even have time to take a breath), where all of these accounts were promised that little blue checkmark in exchange for $8, but as you all know, when you make fake accounts, that means we can’t have nice things.
  • More Twitter changes: Another group of top dogs at Twitter decided to leave the nest. This time it is chief information security officer Lea Kissner, followed by chief compliance officer Marianne Fogarty and chief privacy officer Damien Kieran. The latter two have reportedly resigned today, according to Zack and Ingrid, who teamed up to chase down the details.

Startups and VC

Denver-based VC firm SpringTime Ventures is pivoting away from its original focus on its home state of Colorado, despite being the only local fund in two of the state’s 10 unicorn companies, Becca reports. It’s also now able to expand its team thanks to raising three times as much money for Fund II, giving SpringTime enough cash on hand to allow its partners to finally pay themselves “a real salary.”

New crypto startups forged ahead during Alliance DAO’s demo day on Wednesday amid the FTX implosion. The most recent cohort, known as All9, for Alliance DAO, a web3 accelerator and builder community, presented their ideas on Wednesday during a demo day, exclusively covered by Jacquelyn.

And here’s a smattering of other things that caught our beady little eyes today:

Use IRS Code Section 1202 to sell your multimillion-dollar startup tax-free

Piggy bank with sunglasses on the beach at the seaside

Image Credits: BrianAJackson (opens in a new window) / Getty Images

Founding teams usually select a corporate structure like an LLC or S-Corp, but those who hope to exit for $10 million or more should consider starting up as a Qualified Small Business (QSB) C-Corporation, advises tax attorney Vincent Aiello.

Under IRS Code Section 1202, founders who hold QSB stock for five years or longer will be exempt from paying capital gains tax after a sale.

“It constitutes a significant tax savings benefit for entrepreneurs and small business investors,” Aiello says. “However, the effect of the exclusion ultimately depends on when the stock was acquired, the trade or business being operated, and various other factors.”

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code “DC” for a 15% discount on an annual subscription!

Big Tech Inc.

Elon Musk wants Twitter workers in the office and wants them battling spam. Those were some of the messages the new owner had for his social media staff, Ivan writes. Oh, he also told them to be ready for “difficult times ahead,” which is always something you want to hear from your leader with regard to the future of your job.

After the Binance deal fell through, FTX founder Sam Bankman-Fried has some new focuses: winding down trading at Alameda Research and winding up his fundraising prowess, Manish reports.

We promise, no more FTX or Twitter below:

Daily Crunch: Sequoia Capital writes off its $210M investment in crypto exchange FTX by Christine Hall originally published on TechCrunch



source https://techcrunch.com/?p=2440532

Wednesday, November 02, 2022

Alation bags $123M at a $1.7B valuation for its data-cataloging software

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There’s been an explosion of enterprise data in recent years, accelerated by pandemic-spurred digital transformations. An IDC report commissioned by Seagate projected companies would collect 42.2% more data by year-end 2022 than in 2020, amounting to multiple petabytes of data in total. While more data is generally a good thing, particularly where it concerns analytics, large volumes can be overwhelming to organize and govern — even for the savviest of organizations.

That’s why Satyen Sangani, a former Oracle VP, co-founded Redwood City–based Alation, a startup that helps crawl a company’s databases in order to build data search catalogs. After growing its customer base to over 450 brands and annual recurring revenue (ARR) to over $100 million, Alation has raised $123 million in a Series E round led by Thoma Bravo, Sanabil Investments, and Costanoa Ventures with participation from Databricks Ventures, Dell Technologies Capital, Hewlett Packard Enterprise, Icon Ventures, Queensland Investment Corporation, Riverwood Capital, Salesforce Ventures, Sapphire Ventures and Union Grove, the company announced today.

The all-equity tranche values Alation at over $1.7 billion — an impressive 15 times higher than the company’s previous valuation in a challenging economic climate. In an interview with TechCrunch, Sangani said the new capital — which brings Alation’s total raised to $340 million — will be put toward investments in product development (including through acquisitions) and expanding Alation’s sales, engineering and marketing teams, with a focus on the public sector and corporations based in Asia Pacific, Europe, Latin America and the Middle East.

“With the capital, we will continue to focus on engagement and adoption, collaboration, governance, lineage, and on APIs and SDKs to enable us to be open and extensible,” Sangani said via email. “We’re going to bring innovation to the market that will increase the number of data assets we cover and the people who will leverage and access Alation.”

With Alation, Sangani and his fellow co-founders — Aaron Kalb, Feng Niu and Venky Ganti — sought to build a service that enables data and analytics teams to capture and understand the full breadth of their data. The way Sangani sees it, most corporate leadership wants to build a “data-driven” culture but is stymied by tech hurdles and a lack of knowledge about what data they have, where it lives, whether it’s trustworthy and how to make the best use of it.

Alation

Alation’s platform organizes data across disparate systems. Image Credits: Alation

According to Forrester, somewhere between 60% and 73% of data produced by enterprises goes unused for analytics. And if a recent poll by Oracle is to be believed, 95% of people say they’re overwhelmed by the amount of data available to them in the workplace.

“With the astounding amount of data being produced today, it’s increasingly difficult for companies to collect, structure, and analyze the data they create,” Sangani said. “The modern enterprise relies on data intelligence and data integration solutions to provide access to valuable insights that feed critical business outcomes. Alation is foundational for driving digital transformation.”

Alation uses machine learning to automatically parse and organize data like technical metadata, user permissions and business descriptions from sources like Redshift, Hive, Presto, Spark and Teradata. Customers can visually track the usage of assets like business glossaries, data dictionaries and Wiki articles through the Alation platform’s reporting feature, or they can use Alation’s collaboration tools to create lists, annotations, comments and polls to organize data across different software and systems.

Alation also makes recommendations based on how information is being used and orchestrated. For example, the platform suggests ways customers can centrally manage their data and compliance policies through the use of integrations and data connectors.

“Alation’s machine learning contributes to data search, data stewardship, business glossary, and data lineage,” Sangani said. “More specifically, Alation’s behavioral analysis engine spots behavioral patterns and leverages AI and machine learning to make data more user-friendly. For example, search is simplified by highlighting the most popular assets; stewardship is eased by emphasizing the most active data sets; and governance becomes a part of workflow through flags and suggestions.”

According to IDC, the data integration and intelligence software market is valued at more than $7.9 billion and growing toward $11.6 billion over the next four years. But Alation isn’t the sole vendor. The startup’s competition includes incumbents like Informatica, IBM, SAP and Oracle, as well as newer rivals such as Collibra, Castor, Stemma, Data.World and Ataccama, all of whom offer tools for classifying and curating data at enterprise scale.

One of Alation’s advantages is sheer momentum, no doubt — its customer base includes heavyweights like Cisco, General Mills, Munich Re, Pfizer, Nasdaq and Salesforce, in addition to government agencies such as the Environmental Protection Agency and Australia’s Department of Defense. Alation counts more than 25% of the Fortune 100 as clients, touching verticals such as finance, healthcare, pharma, manufacturing, retail, insurance and tech.

In terms of revenue coming in, Sangani claims that Alation — which has more than 700 employees and expects to be at just under 800 by 2023 — is in a healthy position, pegging the firm’s cumulative-cash-burn-to-ARR ratio at around 1.5x. Despite the downturn, he asserts that customer spend is remaining strong as the demand for data catalog software grows; for the past five quarters, Alation’s ARR has increased year over year.

In another win for Alation, the investment from Databricks Ventures is strategic, Sangani says. It’ll see the two companies jointly develop engineering, data science and analytics applications that leverage both Databricks’ and Alations’ platforms.

“The most successful data intelligence platforms will be adopted by everyone. Vendors that are jack-of-all-trades, but masters of none, promise everything and succeed at little. Similarly, point products achieve limited success, but only serve to create data silos that our customers are trying to avoid. The future of data intelligence is about connectedness and integration,” Sangani said. “We know that and will continue to put our money behind our beliefs.”

Alation bags $123M at a $1.7B valuation for its data-cataloging software by Kyle Wiggers originally published on TechCrunch



source https://techcrunch.com/?p=2434579